Lisa Jeskins

Lisa Jeskins

Coaching, training, consultancy

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Roving, roving, roving. My experience of roving reference.

by Lisa Jeskins on 25/02/2014 | 5 Comments

I do a lot of training with librarians and information professionals on reference desks skills, enquiry desk skills or customer service skills. My sessions don’t involve me showing people how to answer enquiries as I’m not the expert in that,…

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Anne Littlewood behaviour blogging blogs book review books Bravery career development career path coaching Cochrane Courage CPD cultural awareness customer service skills enquiries exercises first aid freelance freelancers freelance trainer freelancing icebreakers interactivity learning library library routes project mentoring multiple intelligences planning training presentations presentation style Prezi professional photos Queen of the Tearling Reading reading challenge reference reflection script self-help training twitter UAE YouTube

Recent posts

  • 10 Tips for Leading Virtual Teams
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  • In a time of crisis
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