Lisa Jeskins

Lisa Jeskins

Coaching, training, consultancy

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Tag reference

Roving, roving, roving. My experience of roving reference.

by Lisa Jeskins on 25/02/2014 | 5 Comments

I do a lot of training with librarians and information professionals on reference desks skills, enquiry desk skills or customer service skills. My sessions don’t involve me showing people how to answer enquiries as I’m not the expert in that,…

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Recent posts

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